Terms & Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your use of the website and services provided by AD Alpha Solutions Ltd ("we", "our", "us", or "Company"). By accessing our website, enrolling in our courses, or using our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services.

2. Definitions

In these Terms, the following definitions apply:

• "Student" means any person who enrolls in or uses our educational services
• "Course" means any educational program or training offered by the Company
• "Services" means all educational, career support, and related services provided by the Company
• "Platform" means our website, learning management system, and related digital platforms
• "Content" means all materials, information, and resources provided through our Services

3. Eligibility and Enrollment

3.1 Age Requirements

You must be at least 16 years old to enroll in our courses. If you are between 16 and 18 years old, you must have parental or guardian consent.

3.2 Enrollment Process

To enroll in our courses, you must:

• Complete the enrollment application truthfully and accurately
• Provide all required documentation and information
• Meet any specific course prerequisites
• Pay applicable fees as outlined in our payment terms
• Agree to these Terms and our Privacy Policy

3.3 Enrollment Confirmation

Enrollment is not guaranteed and is subject to:

• Course availability and capacity
• Meeting prerequisite requirements
• Payment confirmation
• Our acceptance of your application

4. Payment Terms

4.1 Course Fees

Course fees are as published on our website at the time of enrollment. We reserve the right to change fees for future enrollments with reasonable notice.

4.2 Payment Options

We offer the following payment options:

• Full Payment: Pay the entire course fee upfront with a 10% discount
• Installment Plans: Pay in monthly installments over 6 months with no additional fees
• Corporate Payments: Direct billing arrangements for employer-sponsored students

4.3 Payment Due Dates

Payments are due according to the schedule agreed upon at enrollment. Late payments may result in:

• Suspension of access to course materials
• Inability to participate in live sessions
• Removal from the course with no refund

4.4 Failed Payments

If a payment fails, you will be notified and given 7 days to resolve the issue. Continued payment failures may result in termination of services.

5. Refund and Cancellation Policy

5.1 Cooling-Off Period

You have the right to cancel your enrollment within 14 days of signing up for a full refund, provided you have not accessed more than 25% of the course content.

5.2 Course Cancellation by Student

After the cooling-off period, refunds are calculated as follows:

• Before course start: 90% refund (10% administration fee)
• Within first week: 75% refund
• Within first month: 50% refund
• After one month: No refund

5.3 Course Cancellation by Company

If we cancel a course due to insufficient enrollment or other circumstances beyond your control, you will receive a full refund or transfer to an alternative course.

5.4 Refund Processing

Approved refunds will be processed within 30 days to the original payment method.

6. Student Responsibilities and Conduct

6.1 Academic Integrity

Students must maintain academic integrity and are prohibited from:

• Plagiarism or copying others' work
• Sharing assignment solutions with other students
• Using unauthorized assistance during assessments
• Misrepresenting their own work or achievements

6.2 Attendance and Participation

Students are expected to:

• Attend all scheduled sessions and activities
• Complete assignments and projects on time
• Actively participate in discussions and group work
• Notify instructors of any planned absences

6.3 Respectful Conduct

Students must treat all participants, instructors, and staff with respect. Prohibited behavior includes:

• Harassment, discrimination, or offensive language
• Disruptive behavior during sessions
• Sharing inappropriate content
• Violating others' privacy or confidentiality

6.4 Technical Requirements

Students are responsible for ensuring they have:

• Reliable internet connection
• Compatible hardware and software
• Updated web browser and necessary plugins
• Backup plans for technical difficulties

7. Our Services and Obligations

7.1 Educational Services

We will provide:

• High-quality course content and materials
• Qualified and experienced instructors
• Technical support for our learning platform
• Career support services as described
• Certificates upon successful course completion

7.2 Course Modifications

We reserve the right to:

• Update course content to reflect industry changes
• Change instructors when necessary
• Modify schedules with reasonable notice
• Substitute equivalent content or activities

7.3 Platform Availability

While we strive for 99% uptime, we cannot guarantee uninterrupted access to our platform due to:

• Scheduled maintenance
• Technical difficulties
• Third-party service outages
• Circumstances beyond our control

8. Intellectual Property Rights

8.1 Our Content

All course materials, content, and intellectual property remain our exclusive property. Students may:

• Access and use materials for personal educational purposes
• Download materials for offline study during enrollment
• Retain access to completed course materials as specified

Students may not:

• Reproduce, distribute, or sell our content
• Share login credentials or course access
• Create derivative works from our materials
• Use our content for commercial purposes

8.2 Student Work

Students retain ownership of their original work but grant us permission to:

• Use student projects for educational examples (with permission)
• Showcase student work for marketing purposes (with consent)
• Provide feedback and assessment on submitted work

9. Privacy and Data Protection

Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these Terms.

By using our services, you consent to:

• Collection of necessary personal and academic information
• Use of your information for educational and administrative purposes
• Sharing of information with third parties as described in our Privacy Policy
• Recording of live sessions for educational purposes

10. Limitation of Liability

To the fullest extent permitted by law:

10.1 Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, including but not limited to:

• Merchantability or fitness for a particular purpose
• Uninterrupted or error-free service
• Specific employment outcomes or salary increases
• Third-party content or services

10.2 Limitation of Damages

We shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or opportunities
• Damages exceeding the amount paid for our services
• Delays or failures due to circumstances beyond our control

11. Termination

11.1 Termination by Student

Students may terminate their enrollment subject to our refund policy outlined in Section 5.

11.2 Termination by Company

We may terminate a student's enrollment for:

• Violation of these Terms or course policies
• Non-payment of fees
• Disruptive or inappropriate behavior
• Academic dishonesty
• Failure to meet course requirements

11.3 Effect of Termination

Upon termination:

• Access to course materials and platform will be revoked
• Outstanding fees remain due and payable
• Certificates will not be issued for incomplete courses
• Provisions regarding confidentiality and intellectual property survive

12. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters, pandemics, or health emergencies
• Government actions, regulations, or restrictions
• Internet or telecommunications failures
• Labor strikes or disputes
• Supplier or vendor failures

13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Dispute Resolution

14.1 Internal Resolution

Before pursuing legal action, parties agree to attempt resolution through:

• Direct communication with our student services team
• Escalation to management if initial resolution fails
• Good faith negotiation within 30 days

14.2 Alternative Dispute Resolution

If internal resolution fails, disputes may be resolved through mediation or arbitration as agreed by both parties.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Invalid provisions will be replaced with valid provisions that most closely approximate the original intent.

16. Entire Agreement

These Terms, together with our Privacy Policy and any course-specific policies, constitute the entire agreement between you and AD Alpha Solutions Ltd regarding our services.

17. Changes to Terms

We may update these Terms from time to time. Changes will be communicated through:

• Email notification to enrolled students
• Prominent notice on our website
• Updated effective date on this page

Continued use of our services after changes take effect constitutes acceptance of the updated Terms.

18. Contact Information

For questions about these Terms or our services, please contact us: